:root {
  --chatbot-left-text-color: #025a8d; /*025a8d*/
  --chatbot-left-bg-color: #e9f5ff; /*#e9f5ff*/

  --chatbot-right-text-color: #105f27; /*105f27*/
  --chatbot-right-bg-color: #e6f5ec; /*#e6f5ec*/
  
  --chatbot-btn-send-color: #1b883c;  /*#1b883c*/
  --chatbot-btn-open-color: #0079C8;  /*#0079C8*/
}


a#btn_chat{
  position: fixed;
  /*left: 50%;*/
  right: 1%;
  margin-right: 50px;
  bottom: 8px;

  width: 120px;
  height: 50px;
  font-size: 18px;
  font-weight: 300;
  display: inline-block;
  line-height: 48px;
  border-radius: 50px;
  background-color: var(--chatbot-btn-open-color);
  border: 2px solid #fff;
  color: #fff;
  cursor: pointer;
  transition: all 0.2s linear;
  text-align: center;
  z-index: 180;


}
a#btn_chat:hover {
  color: var(--chatbot-btn-open-color);
  background-color: #fff;
  border: 2px solid var(--chatbot-btn-open-color);
  text-decoration: none;
}



.chat_window {
  position: fixed;
  display: none;
  width: calc(100% - 20px);
  max-width: 800px;
  /*height: 500px;*/
  height: 96%;
  border-radius: 2px;
  /*left: 50%;*/
  right: 10px;
  bottom: 2%;
  /*transform: translateX(-50%);*/
  z-index: 1100;
  /*
  bottom: 50%;
  transform: translateX(-50%) translateY(-50%);
  */
  box-shadow: 0 10px 20px rgba(0, 0, 0, 0.35);
  background-color: #fafafa;
  overflow: hidden;
}

.chat_window .top_menu {
  background-color: #fff;
  width: 100%;
  padding: 14px 0 14px 0;
  box-shadow: 0 1px 30px rgba(0, 0, 0, 0.1);
}
.chat_window .top_menu .buttons {
  margin: 0px 10px 0 10px;
  position: absolute;
  right:0; /*right o left*/
}
.chat_window .top_menu .buttons .button {
  width: 24px;
  height: 24px;
  /*line-height: 22px;*/
  border-radius: 30px;
  display: inline-block;
  margin-right: 6px;
  position: relative;
  font-size: 16px;
  text-align: center;
  color: #fff;
  opacity: 0.5;
}
.chat_window .top_menu .buttons a.button:hover {
  opacity: 1;
}
.chat_window .top_menu .buttons .button.close_chat {
  background-color: #db3907;
}
.chat_window .top_menu .buttons .button.clean_chat {
  background-color: #666;
}

.chat_window .top_menu .chat_title {
  text-align: center;
  color: var(--primary);
  font-size: 20px;
  font-weight: 600;
}

.chat_window .messages {
  position: relative;
  list-style: none;
  padding: 20px 10px 0 10px;
  margin: 0;
  height: calc(100% - 152px);
  overflow-x: hidden;
  overflow-y: scroll;
}
.chat_window .messages .message {
  clear: both;
  overflow: hidden;
  margin-bottom: 20px;
  transition: all 0.5s linear;
  opacity: 0;
}
.chat_window .messages .message.left .avatar {
  background-color: var(--chatbot-left-bg-color);
  background-image: url('../images/default-user-icon-bot.png');
  background-size: cover;
  background-repeat: no-repeat;
  background-position: center;  
  float: left;
}
.chat_window .messages .message.left .text_wrapper {
  background-color: var(--chatbot-left-bg-color);
  margin-left: 20px;
}
.chat_window .messages .message.left .text_wrapper::after, .messages .message.left .text_wrapper::before {
  right: 100%;
  border-right-color: var(--chatbot-left-bg-color);
}
.chat_window .messages .message.left {
  /*color: #025a8d;*/
  color: var(--chatbot-left-text-color);
}
.chat_window .messages .message.left b, .chat_window .messages .message.left strong {
  font-weight: 600;
}
.chat_window .messages .message.left a {
  font-weight: 600;
  text-decoration: underline;
  color: var(--chatbot-left-text-color);
}
.chat_window .messages .message.left a:hover {
  color: #000;
}
.chat_window .messages .message.right .avatar {
  background-color: var(--chatbot-right-text-color);
  background-image: url('../images/default-user-icon-blanco.png');
  background-size: cover;
  background-repeat: no-repeat;
  background-position: center;
  float: right;
}
.chat_window .messages .message.right .text_wrapper {
  background-color: var(--chatbot-right-bg-color);
  margin-right: 20px;
  float: right;
}
.chat_window .messages .message.right .text_wrapper::after, .messages .message.right .text_wrapper::before {
  left: 100%;
  border-left-color: var(--chatbot-right-bg-color);
}
.chat_window .messages .message.right {
  color: var(--chatbot-right-text-color);
}
.chat_window .messages .message.appeared {
  opacity: 1;
}
.chat_window .messages .message .avatar {
  width: 60px;
  height: 60px;
  border-radius: 50%;
  display: inline-block;
}
.chat_window .messages .message .text_wrapper {
  display: inline-block;
  padding: 20px 12px 0 18px;
  border-radius: 6px;
  width: calc(100% - 85px);
  min-width: 100px;
  position: relative;
}
.chat_window .messages .message_date{
  font-size: 10px;
  margin-top: 8px;
  margin-bottom: 8px;
  line-height: 11px;
  
  opacity: 0.8;
  text-align: right;
}

.chat_window .messages .message .text_wrapper::after, .messages .message .text_wrapper:before {
  top: 18px;
  border: solid transparent;
  content: " ";
  height: 0;
  width: 0;
  position: absolute;
  pointer-events: none;
}
.chat_window .messages .message .text_wrapper::after {
  border-width: 13px;
  margin-top: 0px;
}
.chat_window .messages .message .text_wrapper::before {
  border-width: 15px;
  margin-top: -2px;
}
.chat_window .messages .message .text_wrapper .text {
  font-size: 14px;
  font-weight: 400;
}

.chat_window .bottom_wrapper {
  position: relative;
  width: 100%;
  background-color: #fff;
  padding: 20px 20px;
  position: absolute;
  bottom: 0;
}
.chat_window .bottom_wrapper .message_input_wrapper {
  display: inline-block;
  height: 50px;
  border-radius: 3px;
  border: 1px solid #bcbdc0;
  width: calc(100% - 70px);
  position: relative;
  padding: 0;
}
.chat_window .bottom_wrapper .message_input_wrapper .message_input {
  border: none;
  height: 100%;
  box-sizing: border-box;
  width: 100%;
  /*width: calc(100% - 40px);*/
  position: absolute;
  outline-width: 0;
  color: gray;
  padding: 0 20px;
}
.chat_window .bottom_wrapper .send_message {
  width: 60px;
  height: 50px;
  display: inline-block;
  border-radius: 3px;
  background-color: var(--chatbot-btn-send-color);
  border: 2px solid var(--chatbot-btn-send-color);
  color: #fff;
  cursor: pointer;
  transition: all 0.2s linear;
  text-align: center;
  float: right;
}
.chat_window .bottom_wrapper .send_message:hover {
  color: var(--chatbot-btn-send-color);
  background-color: #fff;
}
.chat_window .bottom_wrapper .send_message .text {
  font-size: 18px;
  font-weight: 300;
  display: inline-block;
  line-height: 48px;
}

.chat_window .message_template,
.chat_window #welcome_message
{
  display: none;
}

/*
.chat_window #cargando_res{
  width: 50px;
  opacity: 0.1;
  margin-left: 8px;
}
  */




.chat_window .chatbot_loader, .chat_window .chatbot_loader:before, .chat_window .chatbot_loader:after {
  border-radius: 50%;
  width: 2.5em;
  height: 2.5em;
  animation-fill-mode: both;
  animation: bblFadInOut 1.1s infinite ease-in-out;
  margin: 0;
  padding: 0;
}
.chat_window .chatbot_loader {
  display: block;
  color: var(--chatbot-left-text-color);
  font-size: 7px;
  position: relative;
  text-indent: -9999em;
  transform: translateZ(0);
  animation-delay: -0.16s;
  margin: 0 0 0 32px;
  padding: 0;
  /* Compensar el offset del box-shadow */
  top: -2.5em;
}
.chat_window .chatbot_loader:before,
.chat_window .chatbot_loader:after {
  content: '';
  position: absolute;
  top: 0;
  margin: 0;
  padding: 0;
}
.chat_window .chatbot_loader:before {
  left: -3.5em;
  animation-delay: -0.32s;
}
.chat_window .chatbot_loader:after {
  left: 3.5em;
}
@keyframes bblFadInOut {
  0%, 80%, 100% { box-shadow: 0 2.5em 0 -1.3em }
  40% { box-shadow: 0 2.5em 0 0 }
}